FAQ
Frequently Asked Questions
How does the heating system work?
The heated jacket uses thin, flexible heating elements built into the inner lining. You activate the heating with the button on the chest and choose between multiple heat levels.
- Heating zones on key areas (e.g., back and chest)
- Multiple temperature levels for gentle, medium, or high warmth
- Powered by a USB power bank stored in the inside pocket
This keeps you evenly warm without making the jacket heavy or stiff.
Which size should I choose?
The jacket has a true-to-size fit. We recommend choosing your usual size.
- Between two sizes? Choose the larger size if you plan to wear thick layers underneath.
- Use our size chart to compare chest, waist, and hip measurements.
- Unisex design: suitable for both men and women.
Still unsure? Measure a well-fitting jacket and compare it with our size guide.
Is the heated jacket safe to use?
Yes. The jacket operates on low voltage and includes multiple built-in safety protections.
- Overheating protection: temperature is automatically regulated.
- Fully insulated wiring and heating pads.
- Works with standard USB power banks.
It’s completely safe for daily use, outdoor sports, and working in cold environments.
Can I wear the jacket without the heating turned on?
Absolutely. Even without the heating activated, the jacket functions as a comfortable, insulated winter jacket.
- The inner lining keeps you warm on its own.
- Ideal for mild days when you don’t need maximum heat.
- The jacket remains lightweight and flexible with or without the power bank.
This makes it perfect for both chilly and extremely cold days.
How long does it take to heat up?
After switching it on, you’ll feel warmth in just a few seconds.
- Initial warmth: usually within 10–30 seconds.
- Full heat on the highest setting: typically within 2–3 minutes.
This means you can step into cold weather instantly warmed up.
Can I use the power bank to charge my phone?
Yes, the included or recommended power bank has a standard USB output. You can use it to charge your phone, earbuds, or other USB devices.
Note: Charging additional devices will reduce the battery life available for heating.